About this Document
The tables in the document reflect the planned Aspect Cloud Workforce (the New Experience) changes for May 2026.
In the tables, the Feature Audience column designates the availability for that feature. A designation of All Customers indicates that all Aspect customers will receive the feature. A designation of Selected Customers indicates that only specific customers are receiving the feature. Other designations indicate specific component distribution for the feature.
The Enablement Method column in the tables describes the method by which the designated feature will be deployed. In many cases, features are automatically delivered. In some cases, customers will engage with the Aspect account team to enable the feature in their Aspect platform. Documentation related to the feature, if available, is found in the Documentation column. In some limited cases, documentation may follow the feature being released in as much as two weeks.
Note: This is a living document and subject to change. Customer features may be added or removed prior to official rollout.
To view the complete document, click the PDF attachment.