Please find details of the current ASUGA Board of Directors listed below:- Member ASUGA Board Position CompanyRic WilsonPresident / CEONinzi-Connect Software (South Africa)Thomas BallPresident / FinancialMercede...
What is HostCon? HostCon is a standard ‘WSDL’ web service that is available on all 5.2, 6.x, &7.x versions of EPro/Unified IP. The primary aim of the service is to provide a mechanism to allow a...
Here are some of the most frequently asked questions about membership in the Aspect Community. If you have a question and can't find the answer here, send an email to the Aspect Community Manager. Q: Do I need to be a...
Hello ASUGA Members Nominations for the vacancies on the ASUGA Board have closed. Now the Elections are underway. Voting is open until 12th December 2016 to all registered ASUGA members. Simply click on the voting ...
We created the Aspect Community for you - so that you have a place to discuss ideas, ask questions, and share your knowledge and best practices with a vibrant network of other professionals. We encourage you to use th...
HI all, I am facing some issue in DCP , I am frequently getting error (FATAL (from dcp0:0) RTP IP resolve timeout) That time user are not able to get any voice from internal transfer and as well for Inbo...
It is a little known feature of the Filter function in Unified IP that the dropdown fields at the top of each column, as well as being able to used to select a field outright, can also be used to invoke FUNCTIONS. The...
The History of ASUGA The Davox User Group Association (DUGA) was created in 1988 with the purpose of providing an open forum to share ideas on how to maximize the return on customers investment in Davox technol...
October 11, 2012: Words Matter: Effective Communication in the Contact Center with Pamela Jett You missed the first webinar, and it was worth the time. Fortunately, it’s now on the ASUGA website. &n...
