Hi everyone! We have a new ASUGA webinar coming up: See What's New with Aspect® Workforce Management™ Presenter: Eric Hagaman, Sr. Product Manager, Workforce Management, Aspect ...
Hi everyone! We have the May webinar coming up: Coaching and Mentoring in Times of Crisis and Uncertainty Presenter: Marcia Reynolds, PsyD Master Certified Coach Date: Thursday, May 14,...
Guide to a Resilient Contact Center (ASUGA Webinar Special Edition) There's No Such Thing as the New Normal, Lessons Learned in Rapid Migration to Remote-Based Work Presenters: Scott Cooper, Managing Direc...
Hi everyone! We have a special webinar coming up, should prove very useful! There is no Such Thing as the “New Normal” – Lessons Learned in Rapid Migration to Remote Based Work Dat...
Please find details of the current ASUGA Board of Directors listed below:- Member ASUGA Board Position CompanyRic WilsonPresident / CEONinzi-Connect Software (South Africa)Thomas BallPresident / FinancialMercede...
What is HostCon? HostCon is a standard ‘WSDL’ web service that is available on all 5.2, 6.x, &7.x versions of EPro/Unified IP. The primary aim of the service is to provide a mechanism to allow a...
Hi everyone! We have a new webinar coming up on March 12th, it should be a really good one! Reducing Bias in Order to Create a More Inclusive and Diverse Workforce Presenter: Hayley Barnard, Managin...
Hi everyone! We have a new webinar coming up featuring Tyler Hinton, Product Marketing Manager - Contact Management of Aspect. And really, who doesn't love Omnichannel? Going Beyond Channels: The...
Hi everyone! The January webinar is quickly approaching, hosted by Lisa Ryan, Chief Appreciation Strategist, Grategy. It should be a fun one, and keep an eye out for who is doing the introduction! ...
Nominations are closed, and the time has come to vote for new and returning members of the ASUGA Board of Directors! Kaisa Mackie, Timothy Meyer and Rudie Van Rensburg are up for election as new board members. Thom...
Hi everyone! It’s that time again, when we nominate people for the ASUGA Board of Directors. You can nominate someone you think will do a good job, or nominate yourself. Being part of t...
Hi everyone! We've got the last ASUGA webinar for the year lined up: Leader Self-Service, presented by Dr. Rick Wemmers. Details below: Leader Self-Service Presenter: Dr. Rick Wemmers, Rap...
Hi everyone! We have a new webinar coming up on September presented by Bruce Weinstein, "The Ethics Guy", and CEO of the Institute for High-Character Leadership. Should be a good one! WEBINAR DET...
Hi everyone! We have a new webinar coming up next revolving around speech analytics. It should be a fun one! Unleash the Value in Your Customer Interactions with Speech Analytics Presenters: St...
We've got another exciting webinar coming up: Optimize Your Workforce in Real-Time with AI Presenter: Magdi Khalil Date: Thursday, August 8, 2019 Time: 2:00PM – 3:00PM EDT Register here: https...
Hi everyone! We have a new ASUGA webinar coming up in July: Is Time Management Killing Your Organization’s Productivity? Presenter: Randy Anderson Date: Thursday, July 11, 2019 Time: 2:00PM &#...
Hi everyone! We have a new Webinar coming up in June, presented by the Director of Product Marketing at Aspect! Details are below: Be Proactive: Get Out in Front of Your Customers Presenter: Mic...
Hi everyone! Coming up this May we have a webinar topic near and dear to my heart, Do More and Live Better Through Remote Work. Hosted by Dr. Amy Jauman, it will be on Thursday, May 9, 2019 at 2:00PM ...
10% Discount for ASUGA members to use for ACE 2019. Registration voucher code for the ASUGA discount of 10% has been set up. Voucher Code: ASUGA2019 To register, please visit the ACE website. Select t...
