Welcome to the Aspect Via space!
Use this area to discuss service intelligence, reporting and analytics, self-service, omnichannel engagement, agent empowerment, outreach, and other topics related to the Aspect Via Customer Engagement Center. When starting a new discussion, you can mark your post as a question so that others know you're looking for an answer. Rating good answers to your questions helps others find the great solutions shared by Community members. Remember, adding tags to your postings makes it easy for you and other Community members to get fast access to information.
Do you need Aspect Support?
Use Aspect's Customer Support site to open a case with Aspect Global Customer Support or call your regional contact number. The Aspect Customer Support website requires a valid login name and password. To open a support case with Aspect, you must be an authorized contact for an Aspect system with a support contract.